I purchased this for an employee and I'm beyond happy with the customer service I received as well as the product. This employee lost both a spouse and father, and they were able to create this with the additional name and dates. I also accidentally had it shipped to the wrong address and emailed the correction and they updated and got it to the right place. The employee was incredibly touched and said they sound wonderful. Would absolutely recommend this company and this chime as a memorial gift.

I was the recipient of one and have given two- It is the best heartfelt and appreciated gift and lasts forever!!

Our good friend lost his brother in a tragic accident. This beautiful remembrance was the perfect gift. He found the inscription comforting. This certainly beats flowers.

Very nice chimes delivered quickly

My husband and I received this wind chime after the death of our 17 year old son died. Everything about it is absolutely perfect! The packaging was great and the chimes arrived in perfect condition. The deep, rich tones along with the engravings are incredibly powerful. As time begins to mend our broken hearts, we will begin to hear our son saying hello with each note.

I did not see the final product, but the recipients were touched. BUT the order experience was pleasant.

I bought several as Christmas gifts. They are beautiful. So excited to give them to my siblings.

Absolutely outstanding and perfect as I thought it would be. I gave a chime to each of the three children when their father passed several years ago thoroughly enjoying the chimes excellent product.

The recipient of our gift was so touched and loves the chimes.

Love Love Love my Memorial Wind Chime. Sounds & looks beautiful. Received a chime (different manufacturer) from a friend when my Dad passed away & the striker broke off & blew away earlier this year. I wanted to replace it with something American made so I searched and found FIrewood Creations. I was worried it might be too big & heavy once it arrived -- but it fits perfectly hanging from our eaves & the music is heavenly. Perfect remembrance of both my parents who loved music.

A friend of mine recently lost her husband and I just thought this would be beautiful
She put it under the tree in the front she thought it was so beautiful and special thank you so much

A wind chime from this company was given to me when my old 18 1/2 year-old cat died. It’s nice to hear the chimes and think of him so when my friend lost her 19 year-old cat, I had one sent to her for her patio.

Package was not handled over to UPS in a timely manner. I got notice on 10/21 that a label had been created and expected delivery was 10/27, however, on 10/29 tracking update from UPS showed package had not been received. I emailed and called but did not get a response. On 10/29 I got a text from UPS that expected delivery date was 11/03.

I am so pleased with my entire experience with Fire-Wood Creations! American made quality, easy ordering and excellent customer service. The gift was received by our daughter and loved it. I was informed about the delivery 5 minutes after the delivery, before my daughter had opened it! Definitely worth every penny and would highly recommend them!

I sent it as a gift. I didn't see it but the recipient were pleased. Their has been another death in my family. I plan to send another one.

Beautiful craftsmanship and the sound is heavenly.

Great product and excellent customer service! The product is high quality, and the customer service was friendly, helpful, and responsive. I’m very happy with my experience and would definitely recommend them!

If you want to find a wonderful memorial pet gift, look no further.
Delivery was very quick and the quality of the product was amazing. I've ordered from Fire-Wood many times before and they consistently deliver a five star product.

Easy to order, beautiful gift. Prompt delivery!
Would highly recommend

My fiancé loved it. Her dog since childhood passed this last summer so it’ll be a nice memorial of his sweet soul.

My cousin absolutely loved the chimes. Reminded of her father as loved working with wood.

Great quality and fast shipping!

Very nice

We were also very happy with the way. The wind chime is turned out and the sound is absolutely beautiful. This was a gift for a very beloved family member as we say goodbye to her precious father. They were everything we had hoped for, and she loved them.

My husband passed and some sent my son one of these wood chimes in memory of him. I loved it so much I've sent it to 7 more people. It is a beautiful piece for the yard. We will all have chimes in memory of My Husband Dan. Thank You for your prompt service. Karen Mohr