Q: How long does it take?
A: Standard production is approximately 3 business days from date of order.
Q: Does it matter whether I provide a color or black & white picture?
A: No. Our process works with either full-color or black and white images
Q: What type of image file should I use?
A: We recommend a jpg (JPEG). We can also accept: bmp (Bitmap) or TIFF files - but really recommend a hi-resolution jpg.
Q: What size picture is best?
A: We recommend at least a 5" x 7", 300 dpi (dots per inch) image. If you scan the image yourself, make sure the scan setting is at least 300 dpi
Q: How big should the picture file size be?
A: The average picture file size is between 300kb(kilobytes) and 2mb(megabytes) - our shopping cart can accept up to 3mb images
Please look to our Images: A How-To Guide for in-depth information regarding pictures.